The Indian Railways has been earning appreciation from all quarters for its swift assistance to needy passengers. In response to mere tweets, the railways has been doing everything from providing milk and biscuits to a hungry toddler to rescuing a girl being forcibly taken away from city.
But all hell broke lose when a passenger, Prabhakar S Jha, apparently encouraged by state’s promptness at addressing grievances, took the luxury of tweeting to Railway Minister Suresh Prabhu asking for diapers for his daughter on Wednesday.

Even as the ministry was quick to respond and asked for his PNR number and other details to be able to assist him, other users found it to be a misuse of service and trolled the man for being ridiculously careless.

So much so that he was forced to take the request off Twitter.
While some trashed him for being negligent and unreasonable . .
.@jhaprabhakar <—— Idiot
— Sagarika Ghose (@Category5Moron) October 12, 2016
@jhaprabhakar no offence but you are making a joke of this service. U shud have carried diapers before boarding. Don’t make a fool of urself
— SN (@ShalzNair) October 12, 2016
@jhaprabhakar @RailMinIndia @GM_ECRly @sureshpprabhu do u think railway is diaper service company?
— Saggy Chordesh (@pappu_pedia) October 12, 2016
.@jhaprabhakar you should be ashamed as a father to travel like this and seek help from @railminindia @sureshpprabhu https://t.co/0rbJGjMGXI
— common man (@me_indian) October 12, 2016
@MsWeera @jhaprabhakar @RailMinIndia misuse .. ma bap hai etana dhayan nahi ki bache ke sath kya kya le kar chalana hai
— Shashi K Goswami (@goswami07) October 12, 2016
…others advised the Ministry to steer clear of such ridiculous requests
Is this model of customer service scaleable? Should Railways focus on being an efficient, convenient & safe transport or on being nanny? pic.twitter.com/q026CENI0k
— Prakash Sharma (@India_Policy) October 12, 2016
@RailMinIndia Try to separate genuine requests from freeloader requests. This 👉 @jhaprabhakar is a freeloader. Did he forget his smartphone?
— Bharatheeyam (@SupariShambhu) October 12, 2016
@jhaprabhakar @RailMinIndia @GM_ECRly @sureshpprabhu Ridiculous to waste resources on irresponsible travellers. Pls stop entertaining them.
— Bharatheeyam (@SupariShambhu) October 12, 2016
@RailMinIndia Sir, don’t give attention to such idiots. Railway min is not 4 such non sense. One should carry diaper at least. @jhaprabhakar
— Shubham (@DuttaSubhasish5) October 12, 2016
@jhaprabhakar @RailMinIndia @GM_ECRly @sureshpprabhu Should not entertain such people. They are demeaning this….
— Nation First (@rahulgupta1976) October 12, 2016
Some even demanded action against him.
@RailMinIndia @GM_ECRly @sureshpprabhu Sir Request u to tk action against dis irresponsible @jhaprabhakar who is trivialising ur services.
— Kah ke loonga (@legolas_7777) October 12, 2016
And some, well, did what they do best.
@jhaprabhakar @RailMinIndia @GM_ECRly @sureshpprabhu Actually as loving father you shud have licked her clean on the spot instead of asking.
— prakash salvi (@prakashsalvi55) October 12, 2016