With almost 60% of Indian internet users shopping online, e-commerce in India has seen a tremendous boost in sales in recent times.Major players like Flipkart, Amazon and Snapdeal are earning millions owing to people’s enthusiasm to purchase more and more stuff online.
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And rightly so. The products are cheaper, there’s a lot of variety and of course, the return policy too is pretty seamless.
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But trust Indians to find a loophole.Like this Andhra youth who allegedly used Flipkart’s return policy against the company and ended up duping the company of 20 lakh rupees!
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According to a report by Bangalore Mirror , the youth, Veera Swamy, used to order valuable electronic items from Flipkart in the name of his relatives and neighbours.
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Once delivered, he used to call up the call center and claim that the goods delivered were of inferior quality.
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When the company representatives used to come to collect the item, he used to retain the original item received, and fill the box with a fake item.He used to also write the model number and the item code he used to receive on the box to make it look authentic.
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Veera had made multiple bank accounts through which he used to make the payments. He’d also made multiple fake e-mail accounts.The money used to be transferred back to his account once the goods would return to the Flipkart dealer.
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Veera has been accused of making 200 purchases under different names in the last 20 months. The company now claims to have incurred a loss of 20 lakh rupees.
The company has now lodged a complaint with the Vanasthalipuram police who’s investigating into the matter.
Wonder why Flipkart returned the money before checking the returned goods first?
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