Laxminarayan Krishnamurthy had just received a package he had been waiting for from Snapdeal. It was a new phone.

Krishnamurthy excitedly opened the packaging for his new Samsung Galaxy Core 2 Duos Smartphone…

…only to find a bar of Vim soap and a stone scrubber!

Angered, he soon posted about Snapdeal’s epic fail on Facebook.

Here’s what happened soon after.

But is a refund enough, we ask? While we’re yet to hear from Snapdeal about the matter, here’s what they told Firstpost:


Okay. So they returned his money and the issue is “sorted out”. But can anyone, even in their wildest imagination, explain how this could have happened?

This bizarre story can’t end here. We’ll update it as and when it develops. Stay tuned.