Sushma Swaraj is acknowledged by the government, the opposition and anyone who’s ever had a problem while travelling abroad as being the most efficient minister around. One tweet and she’s usually directing aid in the direction of the person who needs it.
On Monday, she received her most curious request ever.
Twitter user @M_VenkatM was ranting about his Samsung fridge on Twitter and for some reason chose to tweet at the External Affairs Minister and Food Minister Ram Vilas Paswan:
@irvpaswan @SushmaSwaraj Dear Ministers, @Samsung_IN sold me a defective refrigerator, they r not ready to replace pic.twitter.com/G87Jwh6slD
— Venkat (@M_VenkatM) June 13, 2016
@irvpaswan @SushmaSwaraj Samsung REFRIGERATOR (RT28K3922RZ/HL), bearing serial # (03E04PAH201870M). @Samsung_IN is forcing me go for repair.
— Venkat (@M_VenkatM) June 13, 2016
No one has an explanation on why he addressed it to the two ministers who were the least likely to be able to help him. But, what followed next was a moment of beauty.
Swaraj, who is known for her sense of humour, responded to say:
Brother I cannot help you in matters of a Refrigerator. I am very busy with human beings in distress. https://t.co/cpC5cWBPcz
— Sushma Swaraj (@SushmaSwaraj) June 13, 2016
Though it wasn’t the relief he was hoping for, it turned out the man was pleased anyway:
@SushmaSwaraj mam, tq u 4 rply. now at least ppl will be aware of @Samsung_IN disgraceful service and products with ur reply.
— Venkat (@M_VenkatM) June 13, 2016